# Better visibility and control for peace of mind

See the status of every invoice quickly and easily, with custom permissions and approvals to minimize risk.

## Increase AP controls with custom user roles, permissions, and approvals

**Separation of duties**  
Set custom roles and permissions to provide or prohibit access to workflow processes.

**Enhanced approval policies**  
Apply custom approval criteria and route by vendor, location, department, general ledger account, and more.

**Two-layer approvals**  
Safeguard key actions by requiring a second admin approval with Dual Control to reduce the risk of fraud or error.

## More visibility into your AP workflow

**360-degree view of payments in and out**  
Make more informed business decisions with full visibility into payables and receivables.

**Complete vendor info & document storage**  
View all your vendor details in one place for quick, easy reference, including contracts.

**Track approval & payment status**  
See where each invoice is in the pipeline to ensure there are no bottlenecks or missed payments.

## Better security for your business

**Single sign-on**  
Grant authorized users access through SSO services, including G Suite (Google), Auth0, Centrify, Microsoft Azure, Okta, and more.

**Audit trails**  
Time-stamped audit trails record users' actions and detect unauthorized access or suspicious activity.

## BILL Spend & Expense: Software that helps you spend smarter

**Flexible budgets**  
Create budgets by team, department, or project with customized spend controls set for each business area and organize them into Groups that can be managed by an assigned Group Owner.

**Proactive controls**  
By leveraging BILL Spend & Expense policies, you can set a maximum transaction limit, turn on merchant controls, get notified on unapproved purchases, and more for complete control over every budget.

**Easy requests**  
Easily send funds with the mobile and web apps, so employees can spend on their BILL Divvy Cards* powered by Visa instantly.

**Total visibility**  
Instantly see where every penny is in your organization. Stop overspending and get real-time visibility into spend by department, team, project, or individual budget.

*The BILL Divvy Card may be issued by one of Divvy Pay, LLC's [bank partners](https://www.bill.com/legal/bank-partners). The BILL Divvy Card is not a deposit product. For your specific lender, see your Card Agreement.

## Resources to help you succeed

## Frequently asked questions

**What are custom user roles?**  
One of the ways BILL adapts to your unique business processes is by enabling the creation of custom user roles. Through custom user roles, the access to several items or workflow process in the BILL system can be enabled or prohibited for that role.

**What is dual control?**  
Dual Control provides extra security and control by requiring 2 people to approve an action. When Dual Control is enabled, a single user can initiate an action, but a second user is required to approve it.

**What are enhanced approval policies?**  
Enhanced approval policies allow you to route transaction approvals automatically to designated approvers and approver groups with an expanded set of routing criteria.

**Does BILL offer single sign-on (SSO)?**  
With BILL, you can now mitigate risk and protect users and systems from security threats by controlling user access with single sign-on (SSO). You can enable SSO through a variety of identity providers such as G Suite (Google), AuthO, Centrify, Microsoft Azure, Okta, and many others. SSO allows you to extend security protocols and grant users safe and secure access to their BILL account.

**Once you set up approval policies in BILL, can you change them?**  
If you edit or delete a policy, it won't apply retroactively to previously created bills or credits and will only apply to future bills or credits.

**Does BILL offer pre-defined user roles to easily set up approval policies?**  
BILL offers six (6) pre-defined roles, allowing various levels of accessibility and control on our advanced accounts. With user roles, people both inside or outside your company can participate in your Payables and Receivables processes without having to provide them access to your bank account or accounting system functions.

**Can I set permission options for individual users in BILL?**  
Yes, you can set permissions for individual users in BILL. With predefined roles, you can allow various levels of accessibility and control.